Laptop User

Testimonials

Tablet Help

Brought in my son’s tablet, which they don’t work on, but the young man who helped me was friendly, courteous and informative. Will definitely go in the future.

– Inez N, via Google Reviews

 

Responsive Service

Amazing customer service. Very Fast. Highly recommend! Will be using in the future.

-Matthew M, via Google Reviews

 

I appreciate Computer Corner

I just thought I would take a moment to let you know how much I appreciate Computer Corner. I became acquainted with your business in 2014. I purchased an HP ZBook computer at that time. It is still working fine and the only changes necessary (upgrade to Windows 10 Pro and replacement of the HDD with an SSD drive) have been done by your service department. Both of these modifications were seamless.

I recently decided to acquire a new laptop and since I had such good performance from the previous ZBook I decided that I wanted another ZBook.  I talked to (your sales rep) and found him to be pleasant and informative. He was very helpful. He answered all my questions and helped determine the specifications needed.

Finally, I would like to express my appreciation for all the information you provide with your podcasts. They are very informative and I look forward to each and everyone.

Larry P.

 

Your employees give that extra touch

I am NOT a techie at all, and everyone at CC always helps if I have a quick question or if I need service. We always buy our computers at CC. In short, I am grateful that I can call when little things come up and I’m not sure what to do. Your employees give that extra touch when needed. That is definitely good service and is much appreciated.

Thank you, Carole. It’s no wonder CC is the only place we’d go for a computer!

D. F. K.

 

Always pleasant, timely and helpful

Once again (your technician) helped us with new Kaspersky and some updates via remote from your office. They are always pleasant, timely, and so helpful to me since I am NOT a techie!!

Dana F

 

Wonderful to know that I have somewhere to turn

I wanted to take a moment to acknowledge the wonderful customer service provided to me your staff. They worked diligently to expedite an upgrade to my desktop for me. Being IT-challenged myself, it is wonderful to now know that I have somewhere to turn when I need assistance.

Judy M

 

I will always recommend Computer Corner

I have been a customer of Computer Corner for years and have always received good, dependable service.  I scheduled a service call at my home to upgrade from Windows 7 to 10.  The technician arrived exactly on time, answered all by queries, was patient, knowledgeable and diligent.  Whenever I am asked I will always recommend Computer Corner.

Jeff S.

 

Im Happy With Your Work

Just wanted to let you know how happy I am with your work on my computer (installing Windows 10, cloning the CD drive, etc). Everything is great and your attention is much appreciated. Very best wishes, Roger B.

 

Thanks again..

Thanks again for employing wonderful “helpers”! Yesterday I went into the store with a frustrating problem—my computer would not play a DVD that had info on it for a talk I am giving next Monday.

I was so frustrated but your team spent time with me to take care of it. Turned out it was the formatting of the DVD.

Your “continually happy” customer, Deborah T.

 

About the Windows 10 Class. Loved it!

I wouldn’t change a thing.  Loved the instructor!  He was both thorough & engaging.

 

Helpful Once Again

Once again I am writing to tell you how pleased I am with the recent service I received. The technician and the person who waited on me at the counter were friendly and efficient. (The technician explained everything he did to my laptop on the phone before pick up.)

Thank you very much for employing individuals such as these two!

Returning customer, Deborah T.

 

Extremely helpful, respectfully listened

I have used Computer Corner for many years and appreciate your service – three computers now that Computer Corner has built to my specifications and numerous laptops that Computer Corner has worked on over the years.  I needed a replacement laptop and your sales rep has been extremely helpful. He respectfully listened to what I said I needed and patiently worked with me looking at the options.

Carol W.

 

Customer for life!

I brought my computer in this past week, and I met a Service Technician that was great. Throughout the week he kept me informed as to the progress of the repairs and problems with my computer, and was extremely helpful through the whole process. It is rare in this day and age that an employee treats customers as respectful and as kind as he has. I will definitely be a customer for life.

Peggy A.

 

Your Instructor is Fantastic!

Your instructor, Phil is fantastic!  His expertise was exceptional – no question was too much for him to handle.  Highly recommend him for future classes.

Joseph H.  DOE

 

I thought that I knew Word really well, but.

I thought that I knew Word really well, until I took a class at Computer Corner. I was amazed at what I didn’t know!
Really enjoyed the learning experience and hospitality.
Marcos G.

 

Dell Laptop & HP Pro Desk Computers

Carole, I just wanted to let you know that the 2 pre-owned computers I recently bought from you are working beautifully! I am extremely pleased with the service, the prices and the units themselves. Keep up the good work and know that you will have all my future business.
Joe C.

 

Windows 10 Class

Good class, good content, good teaching style and good stories.  Made learning easy and fun.

Leila W.

 

Absolutely Awesome Customer Service!

I needed to renew my Kaspersky License today and I called Computer Corner.  I wanted to tell you the customer service was absolutely awesome! Your rep walked me through the entire process, he explained every option, he was courteous and kind, and incredibly knowledgeable.
It totally made my day ?
Thank You So Much
Jennifer K.

 

Good service

Hi Carole:

Again this year, your service technician came to our house to install the new Kaspersky and check our computer to make sure everything is okay. We ALWAYS appreciate his promptness, kindness, and good service.

I always believe that good service begins “at the top” so I commend you and your staff because we are long-time customers and KNOW we’ll get good service and help when we need it.

Wishing you a great new year!

Dana F.

 

A Real Asset

Dear Ms Petranovich,

This concerns your technician. On the 9th of November he came to my home and worked with me regarding a printer that did not work and a computer that needed a tune up. He spend several hours improving my computer’s operation and analyzed the problem with the printer. He concluded that the printer was no longer operational and went back to the shop and brought a new one. He installed it and instructed me on how to use it. All the time while working, he was professional, courteous and patient. He is a real asset to your business and my thanks should be shared with him. If you have any questions about this, please contact me. Thanks,

Herb B.

 

Fantastic Customer Service

Dear Carole,

I really appreciate your service.

I had my Dell XPXL521X cleaned and serviced by your technician on June 18.

Today, I brought it in for analysis for CD drive not ejecting discs. Your tech quickly diagnosed the problem as the internal CD needed to be replaced. He gave me the job estimate for this at around $70 – $80. The alternative he suggested was to purchase an LG DVDRW external writer.

Not only did he save me $35, but this was a significant time in savings … not having to wait parts to replace the internal drive and repair time.

Your team is fantastic! Quick, friendly customer service, and very top professional advice.

As a retired Army veteran, Vietnam and 23 years Active Duty service, your commitment to and support of Veterans is very appreciated.

Also enjoy your radio show.

Thanks again for outstanding service!

Bob

 

 

Your showroom is beautiful

Had a meeting with a manufacturer rep a few days ago, who said, “Your showroom is beautiful. I’ve never seen anything like it and I travel all over the country. You have hands-on access to everything. It’s light and bright and inviting.”
John S.

 

Super Helpful

Your technician was super helpful and really knows his stuff! He never complains about my long list of questions or makes me feel silly for asking like some places do. I appreciate his patience and knowledge! Definitely recommend!!

 

Ive been a client

I’m a medical transcriptionist who works at home. I’ve been a client of Computer Corner for many years and have always been happy with the service. This past week surpassed my expectations.

I purchased a new PC due to the fact that Nuance (a medical transcription software company) was hacked last year and is upgrading its security system. After getting set up, I’ve had a number of pesky little problems (all subsequently resolved). The *huge* one, however, was that I thought I had lost my AutoText. Finally brought it back in for service yesterday, and Chris not only retrieved it from my old hard drive, but also saved a copy to a thumb drive (this was my request, as I don’t ever want to go through this kind of stress again). As I said to Chris, now I’ll be able to sleep again. So, this is a “thank you” for Chris.

In addition, both Luke and Adam at the front counter were helpful. I’m sure I haven’t been the most pleasant person to deal with this past week, and they both did that beautifully.

~Annie B.

 

I came into the store

Yesterday I came into the store frantic because I have been unable to retrieve my precious manuscripts from my laptop. This went on for 2 years…In the poor little thing’s defence, I was very I’ll. Until yesterday. Both Adam and Chris dove in, worked their magic (magic to me!!). They went above and beyond for me and I can never thank them enough. Several of those stories aren’t mine to lose…I’m just the caretaker, if you will! Again, THANKS TO EVERYONE AT COMPUTER CORNER!!

Beverly O

 

 

Great place

Great place. Fast, knowlegable people. All the staff was very helpful. Would definitely come here again!

Chelsea B.

 

Windows 10 Class

“Well presented and will definitely take another class.”

Ron N.

 

Great Staff

Hello Carole,

I am emailing you to thank you for hiring such knowledgeable, courteous, kind and caring computer assistants.

They are great workers.

Regards,
David T.

 

These guys are awesome

These guys are awesome! I had a swollen battery on my Mac and stopped by 4 places (including Apple and Best Buy) to get help. I got none (was told there was nothing they can do). I came to this place and the guys helped me removed the back panel, properly removed and disposed/recycled the battery, and gave me lots of helpful tips for finding and replacing the battery. They were efficient, professional, and super friendly. They didn’t try to sell me anything or pressured me into using their services. They also didn’t withhold any information that could help me to replace the battery effectively on my own. Truly decent people who know what they’re doing and just want to help.

Yen P.

 

I want to extend

I want to extend my heartfelt thank you. I was stuck in a digital abyss with Comcast. After hours of working with them over the phone to no avail, I insisted in having service come to my home. Again, hours later and a replaced router/modem, I was left with dismal performance. I stopped into your store which resulted in your technician coming to our home. He fixed my wireless which was running at 2 (mega bytes) and brought it up to 77. I am sane again and my husband is no longer hiding from my rage. Not only did your technician fix my system, but when he was leaving I asked him if he knew anyone who could help us set up our sound and entertainment systems. He said he could and we scheduled another visit. Last night we watched a movie and my husband has music again! Thank you, thank you, thank you!

 

Customer for life!

Hello Ms Petranovich,

I wanted to let you know that I am now a Computer Corner customer for life!

I had a great experience working with the employees at Computer Corner. They were helpful and, equally important, they were kind to me when I was feeling pretty bad about what was going on with my computer.

They helped helped me and offered advice when I showed up late one night with a laptop that had just had a hard drive crash.

They were able to get all my personal files off this non-correctly functioning hard drive. (Dell had told me that there was no hope and that my files were lost.)

They also wiped the drive for me because I was worried about sending Dell the hard drive with my entire life on it.

Every employee I met was extremely professional but also kind and truly listened to what I was worrying about. They also took the time to explain everything to me, which I appreciate.

I am thankful for the help that I received and wanted you to know how terrific your employees are.

Sincerely,
Gina R.

 

Customer Service

Dear Ms. Petranovich:

This correspondence is in reference to my recent experience with one of your employees.

In December 2017 I purchased a new computer from your company to replace an older Equus PC. I also chose to have your company deliver and install the new computer-a decision that I would be very glad I made.

Your technician delivered and installed the computer- an upgrade- per the arranged date. Following the initial installation, there was some issues that I was experiencing that I could not resolve. After contacting him, we agreed upon a time where he would return to address my concerns. I was a bit concerned and somewhat frustrated but he assured me that he would resolve any problems that I was experiencing. On Friday, January 5, 2018 he returned and had the computer working perfectly. He additionally answered my numerous questions and concerns with knowledgeable patience.

Customer service is sadly lacking in so many areas of our lives; these include both public and private sectors. It was so gratifying to experience the high level of customer service that he provided to me. There were many companies where I could have purchased my computer. Since I had previously bought one from Computer Corner I chose to replace it from your company. I am very satisfied with the new computer but more importantly it was a pleasure to deal with such an experienced and compassionate employee as Mr. Nimitz. He is truly an asset to your organization. I am a satisfied, albeit somewhat ‘small’ returning customer.

Sincerely,
Jeff S.

 

Im a new customer

By way of introduction I am a new customer of Computer Corner and want to share my experiences.

From my first visit to your business, and throughout several trips thereafter, each and every time I was greeted by employees who enthusiastically cared about me “the customer”. They were a joy to work with each time I encountered them.

Because I was having difficulty when my computer was returned to my office, it necessitated a site visit from your technician. Suffice it to say, he not only was patient with my lack of computer knowledge; an excellent listener; a calming influence; proceeded in accomplishing the tasks at hand in a most pleasant and professional manner; and, left me with a positive and confident impression that he was sincerely and genuinely interested in customer satisfaction. In fact, in the near future (after work-related constraints let up) I will call and request him to install my newly purchased laptop at my home.

Additionally, in December I took the Windows 10 Introductory course with your instructor and had a three hour one-on-one session with him last Friday. He, too, was very patient, positive, and knowledgeable in his instruction. Thanks to him, as I become more familiar and comfortable with Windows 10, there will be no hesitation to request additional lessons. He was delightful to work with and actually “educated” me in not being afraid of the computer. Toward the end of my class I was enjoying and looking forward to cultivating my curiosity in this learning process.

In this day and age, it is rare to experience a business such as yours; filled with employees who demonstrate respect and pride with their smiles and attentiveness for all who pass through your doors.

From a trusting and appreciative customer,

Jeanne R.

 

I want to thank you

I want to thank you for the wonderful service Computer Corner provides. Over the last several years either my husband or I have come in with our computers for service. Your staff always goes out of their way to help!

Yesterday I came in with a slow computer and your technician spent time getting it straightened out. He was so helpful and knowledgeable.

Again, thank you AND Merry Christmas!
Deborah T.

 

Service was fast

Service was fast; area is spacious, clean and bright.
I really like your new location.

 

Your technician

Your technician completed a service call at my new residence on 07/27/17.  Please be informed that he is an excellent representative of your company.  Courteous, knowledgeable, efficient and speedy.  I was extremely satisfied with his work and ecstatic to have my system up and working perfectly.

Thank you

Sandra J.

 

Dear Carole

Dear Carole:  I am pleased that your service person performed a magical transformation on my desktop computer this afternoon.  He arrived in a timely manner, waded through my “mess” successfully, took my junk computer for recycle, and was a very pleasant gentleman.  Thank you for providing a wonderful homegrown resource for Albuquerque.

Sincerely,

Marilyn F.

 

I purchased a ProBook

I purchased a ProBook computer on 7/27/17 from your retail staff. He was able to get Windows 7 to be compatible with my wife’s computer until we both need to update to Windows 10.

Your technician came out to our house the next day to hook to wireless, connect the wireless printer, create a new gmail account for me and install dropbox.  He was fantastic. He saved me hours of time and many mistakes. He did everything I asked, and very rapidly. I was extremely pleased with his work, and you can be very proud of him as an employee–that’s why we use Computer Corner.

We like your new location. A couple days later my opening screen locked up (asking for a password). I took the new computer in and within 5 minutes, your service person solved the problem.

Thank you for your courteous staff and for running a great company. Please compliment these employees on my behalf.

Sincerely,

David J.

 

Im impressed

I’m impressed with your instructor. His knowledge, I’d have to say, is a given for me. With the years of experience he has, I’d expect him to be very knowledgeable. What I really liked is how he was able to interact and communicate with everyone. He was very patient with us and I never noticed him slip into an impatient space.

 

best customer service around.

Computer Corner has some of the best customer service around. They were able to  get my system up and running in the best way possible. Their turn around time was much faster than promised. Their technicians make you feel very comfortable even for someone like me who isn’t computer savvy. I highly recommend this place for all your computer needs.

Emily G.

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